FAQ

A: We are a manufacturer specializing in high-quality outdoor iron furniture. Our factory is equipped with advanced machinery and skilled production processes, allowing us to control the entire process from design to delivery. Unlike trading companies, we offer direct manufacturing, ensuring greater flexibility and cost-effectiveness.

A: "Our team includes product development & production, sales, quality control, and support departments. We work closely together to support your business from product selection and design to sampling, manufacturing, inspection, and delivery.
While you communicate with our sales team, you are supported by our entire team throughout the cooperation process."

A: As a team, we value creatuve flexibility, punctual delivery and fair partnership. We believe that great design means nothing if it arrrives late, and a fair price means nothing if the quality isn't there.

A: Our factory is located in Tonglu County, Hangzhou City, Zhejiang Province, an area renowned for its craftsmanship and materials. With over 34,000 square meters of production space, we have the capacity for efficient, high-volume furniture production, making us an ideal partner for large supermarkets and furniture retailers.

A: Since 2010, we have been designing and manufacturing outdoor wrought iron furniture, covering all wrought iron-related outdoor furniture products. Our extensive experience allows us to quickly understand your unique needs, communicate efficiently, and create the beautiful and durable products you desire.

A: Yes, you are welcome to visit our factory in person and witness our production process firsthand. Experience the quality of our products and services firsthand. If you are unable to visit in person, we can also provide a virtual tour of our factory via video, showcasing our facilities and manufacturing operations.

A: We manufacture a wide range of wrought iron furniture, including chairs, tables, sofas, bar counters, bar stools, coffee tables and cocktail tables, umbrella stands, and various outdoor wrought iron items. All our products prioritize durability, style, and functionality, making them ideal for high-end villas, large commercial spaces, and various types of retail outlets.

A: "We use a variety of high-quality materials to ensure the best performance of each product:
● Wood: We often use wood-plastic composite, as it is waterproof and moisture-proof, resistant to deformation and cracking, environmentally friendly and low-carbon, highly strong, good at bearing weight, and weather-resistant.
● Metal: We use electrophoresis and powder coating to ensure the rust resistance of our products.
● Soft furnishings: We offer a variety of fabric options, including chenille, yarn-dyed fabric, Teslin, and polyester, to meet different aesthetic preferences.
● Rattan: For certain products, such as chairs and sofas, we combine ironwork with rattan weaving to create a timeless and rustic style.
● Rope: Some high-end clients request softer materials with better touch and strength; we recommend rope, which offers more color options than rattan and is softer and more comfortable."

A: Yes, some of our products offer customization services. Whether you need specific materials, sizes, or colors, we can customize furniture according to your business needs. Just tell us your requirements, and we will work with you to provide the perfect match.

A: Absolutely! We offer matching series, including coordinated chairs, tables, sofas, coffee tables, and other related outdoor furniture, to help you create a unified and elegant look. No matter what scene or gathering you need tables and chairs for, we provide the complete set of furniture required and ensure that all furniture within the same scene looks perfect and consistent.

A: Yes, we offer sample orders for many products, but a sample fee is required. This allows you to evaluate the quality, materials, and design before placing an order. We believe that providing samples helps ensure complete satisfaction by building trust with our clients.

A: Yes, all our products are designed for commercial and outdoor spaces. We understand the challenges of high-frequency use, transportation, storage, and organization, so we create durable, stackable, easy-to-store, simple-to-maintain, and easily movable furniture.

A: Our chairs and tables are designed to be stackable, foldable, or disassembled to reduce storage space and simplify transportation. We use durable materials and reinforced structures to ensure they remain stable and secure during frequent handling, while also being lightweight and easy to move.

A: Yes, our products come with interchangeable parts and materials to suit your needs, including cushions, covers, and tabletops. This allows for greater product diversity and more customer choice without requiring a complete redesign of the furniture, making it a cost-effective solution in the long run.

A: We conduct rigorous quality control testing on all our products to ensure they meet the demands of high-frequency use. Our furniture utilizes materials renowned for their durability, including reinforced metal frames, wood, and high-density foam cushions. Furthermore, we offer electrophoresis for our wrought iron pieces, providing a protective coating that extends the product's lifespan, facilitates cleaning, and maintains a lasting appearance.

A: Yes, all of our products are designed to be easy to clean and maintain. We use waterproof and UV-resistant fabrics, smooth wooden surfaces, and wipeable metal surfaces, making cleaning after each use quick and easy.

A: Our minimum order quantity (MOQ) depends on the product type and customization options. However, we can accommodate smaller orders in some cases, especially for sample orders or market testing. Feel free to contact us for specific details.

A: Pricing is determined by several factors, including the type of product, material choices, customization (size, color, finish), and order volume. We offer competitive pricing for bulk orders, and we can provide a detailed quote based on your specific needs.

A: The typical production lead time for standard orders is about 45-60 days, and for custom orders it is about 90 days. However, we can expedite production for urgent orders. If you have specific deadlines for order completion, please contact us as soon as possible to discuss.

A: We take great care in packing furniture for international shipping. We use customized packaging to protect each item during transit, including reinforced boxes, foam padding, and corner protectors. We also use disassembly methods where applicable to reduce the size and minimize damage risks.

A: Yes, we support mixed orders of different products or models. We have our own factory, with flexible production processes, capable of meeting your diverse needs in a single order.

A: Before shipment, each piece of furniture undergoes rigorous quality control inspections. We check for structural integrity, surface finishes, and functional performance. At the same time, it is ensured that the product meets your customized requirements. If any issues are found, they are addressed before the furniture is shipped to you.

A: If any problems arise after delivery, please let us know immediately. We will handle them carefully and promptly. With the development of production capacity, we no longer encounter many after-sales problems. Moreover, our team visits the clients every year to have in-depth discussions about their usage. If any issues arise, we will immediately make improvements.

A: Yes, we provide spare parts for most our products. If any part of the furniture becomes worn or damaged, you can order replacements directly from us. This helps extend the life of your furniture and reduces the need for full replacements.

A: We offer special pricing for repeat orders and long-term partnerships. Our team works closely with growing rental businesses to ensure they have the inventory needed for upcoming events. We will also expedite the production for the temporary event to ensure that you can receive the required goods before the event.

A: ANYE is a reliable partner for long-term cooperation because of our consistent quality, dedicated support, and flexible customization options. We understand the dynamics of the rental business and work with you to grow your inventory and business sustainably.